Privacy Policy

1. Introduction

BlazePOS Inc. ("BlazePOS," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our point of sale software, mobile applications, web dashboard, and related services (collectively, the "Services").

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, business name, and billing information when you register for an account
• Business Data: Products, inventory, employee information, and sales data you enter into the Services
• Customer Data: Information about your customers that you choose to store in the Services
• Communications: Information you provide when contacting our support team

2.2 Information Collected Automatically

• Usage Data: Information about how you use the Services, including features accessed and actions taken
• Device Information: Device type, operating system, browser type, and unique device identifiers
• Log Data: IP address, access times, and pages viewed
• Location Data: General location information based on IP address or more precise location if you grant permission

2.3 Payment Information

Payment processing is handled by third-party payment processors. We do not store complete credit card numbers or CVV codes on our servers. We may retain limited payment information such as the last four digits of card numbers for identification purposes.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience
• Send promotional communications (with your consent)

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you have given us permission to share your information

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Secure offline data storage with encryption

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Services. We may also retain certain information as required by law, to resolve disputes, enforce our agreements, or for legitimate business purposes. Transaction records may be retained for up to seven years for tax and accounting purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of marketing communications
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@blazepointofsale.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of the Services. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Services.

9. Third-Party Services

The Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

The Services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. As noted above, we do not sell personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: